Terms & Conditions

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Terms & Conditions

Biggbagslk.com is grocery items supplier in Sri Lanka. The following terms & conditions may apply while shopping at www.biggbagslk.com.

  • The customer has the choice to order the desired quantity (units/ grams / kilograms).
  • It is the buyer’s responsibility to check the availability of the stocks of items on our store before purchasing.
  • The list of available items, quantities and the prices will be displayed on our online store for your convenience.
  • Each fruit and vegetable delivery will be conducted in batches; on different dates and different locations, depending on the order volumes and deliveries assigned.
  • The net weight of the delivered fruits and vegetables may vary due to packaging, weather conditions and other related matters occurred during shipment.
  • We may change the delivery date, in case of any changes in order volumes or delivery schedules.
  • Depending on the number of orders reserved and stock availability, the quantities of available items might go out of stock
  • Customers can select one of the methods from Cash on Delivery or Pay by bank transfer.
  • If paying by Cash: Payments can be made upon delivery.
  • Refunds will be provided only if damaged or poor quality stock being delivered.
  • Produces (items) delivered to customers can be returned if; 
    • Damages caused during transportation
    • Not satisfied with the quality (rotten/poor quality/moldy)
  • The delivery personnel will bring back the returned product to us, and the value of the returned products will be refunded to customer excluding delivery charges.
  • In the event of returning produces (items) due to the reasons listed above, the customer will be charged only the delivery fee. 
  • The customer has to bear the full cost on returns performed due to any other reasons not listed above

An Online Grocery Application makes shopping easier and more convenient than ever.

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